The Board investigates complaints involving allegations of violations of the Board’s laws and rules. The Board does not investigate disputes pertaining to fees charged for services, poor customer service, insurance benefits, disability compensation, or fees charged for services.
The Board is prohibited by law from divulging the identity of a complainant. Anonymous complaints are accepted; however, they are difficult to investigate without the ability to contact the complainant for further information or clarification. Should you choose to file your complaint anonymously, please provide as much detail as possible.
The Board is required by law to maintain the confidentiality of all investigations and will not divulge information pertaining to an investigation. If an investigation is conducted on your complaint, you may be contacted by a Board investigator. The chiropractic physician and/or third party participants may also be contacted. Under HIPPA, the Board is a health oversight agency to whom the release of Protected Health Information is a permitted disclosure without patient authorization in accordance with 45 CFR 164.512.
Formal disciplinary action taken against a chiropractic physician is a matter of public record. To check the status of a chiropractic physician's license, please visit the eLicense Portal.