Complaints

The Board investigates complaints alleging that a chiropractic physician has violated a provision of the Board's laws and rules. All complaints are reviewed to determine preliminary disposition: closure, referral to another agency, full field investigation, or hold open pending further information. Any person may file a complaint with the Board. In the absence of bad faith, a person who files a complaint with the Board shall not be liable for civil damages as a result of filing a complaint, cooperating with an investigation or providing testimony.

The Board does not investigate complaints that involve disputes pertaining to insurance benefits/reimbursement or fee disputes between you and your chiropractic physician. We also do not mediate disputes or determinations pertaining to disability compensation.

If you wish to file a complaint against a chiropractic physician licensed by the Board, please complete a complaint form and reduce your complaint to writing, providing complete details of your allegations. The Board will accept anonymous complaints and complaints over the telephone, but a written complaint is preferable.

Once your complaint is filed, your allegations will be reviewed to determine if a possible violation of the Board's laws and rules has occurred. You will receive a letter acknowledging receipt of your complaint. Depending on the nature of your complaint, a Board Investigator may contact you for further information or for a formal interview. The chiropractic physician may also be contacted and interviewed.

Complaints filed with the Board, including our investigations, are confidential.

If you would like to check the status of a chiropractic physician's license, please click on "on-line license verification."

If you have any questions regarding the Board's investigative process, please contact us at 1-888-772-1384.

Disciplinary Action

All formal disciplinary action taken against a chiropractic physician is a matter of public record. If you wish to obtain a copy of the Board's disciplinary records pertaining to a chiropractic physician, please submit a written request to the Board office. You may also request disciplinary records via telephone.